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Returns Policy

If your items arrive damaged and/or items are missing please notify us immediately by telephone.

 Any goods that are authorised for return may be subject to a re-stocking fee.

 

Please do not send goods back to us without first obtaining a returns number, as we cannot be held responsible for any unauthorised returns.

 

We guarantee your satisfaction. All of our new products come with a minimum 12 months parts guarantee for new products and 3 months for used products.

 

In accordance with the EU Distance Selling Directive, you are entitled to cancel your order at anytime within 7 days of receiving your goods.

 The cancellation period ends on the expiry of the period of 7 working days beginning with the day after the day on which you received the goods.

 

If you wish to cancel an order under these terms, first contact us and then return your products unopened within 7 days of receiving your parcel.

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